Swiss Bitcoin Pay shut down its servers on September 14, 2026 after detecting what it described as likely unauthorized access to its internal infrastructure. The company, which is supervised by the Swiss Financial Market Supervisory Authority (FINMA), announced the temporary suspension in a statement posted on X.

According to the company, the compromised data reportedly includes customer email addresses, bank accounts in IBAN format, bitcoin addresses, transaction histories and encrypted passwords. Swiss Bitcoin Pay said it cannot yet confirm whether other categories of data were extracted from its databases, and no reactivation date has been set for the service.

The company stated that user funds are safe and committed to fully refund any amounts owed to customers affected by the shutdown.

Swiss Bitcoin Pay provides tools to more than 1,000 merchants across 21 countries to accept bitcoin payments and has historically processed more than five million Swiss francs through its platform.

Part of a wider pattern

The incident follows a recent breach at Revolut, previously reported by CriptoNoticias, in which attackers used a social engineering technique involving a legitimate government email to gain access. That breach exposed bitcoin transaction histories along with passports and verification photos of high-profile clients. Attackers reportedly demanded a ransom of 10,000 bitcoin to stop further disclosure of the stolen data.

Other platforms in the bitcoin ecosystem have recently disclosed security incidents, including LNP2Pbot, BTCPayServer, Boltz, the ZEUS wallet and the Coldcard wallet. Cybersecurity researchers have noted a trend of attackers reportedly using AI models to breach systems, evading security barriers by simulating legitimate tasks with minimal budgets.

Blockchain security firm Blockaid recorded 212 security incidents in the first half of 2026, resulting in 1.1 billion dollars stolen, a 240% increase in the number of attacks compared to 2025.

Swiss Bitcoin Pay has not indicated when its servers will resume operations, leaving merchants across its 21-country network without access to the service in the meantime.